| Check-in process | 3.6 / 5 |
|---|---|
| Working order of facilities / equipment | 3.4 / 5 |
| Overall value for money | 3.4 / 5 |
| Performance of staff | 3.9 / 5 |
| Your room | 3.3 / 5 |
| Overall experience | 3.3 / 5 |
| Order and cleanliness of the hotel | 3.6 / 5 |
| Guest Rating | 3.5 / 5 |
staff were very friendly
good value for money
parking was available
Overall: Quiet. good value for the money though basic accomodation. Good breakfast. Located close to where we wanted to be. Some nice restaurants close by (would highly recommend the Wild Elephant Thai restuarant. (108278121)
In house staff were super! Breakfast was very good. The lady (housekeeper) in residence did her best to make us feel welcome and explained why the obvious deficiencies were there. The room and dining room were very clean and no bad smells or unwarranted noise in the hotel.
We were asked to phone to confirm our booking. The hotel owner allowed his (apparently) very young child to answer the phone and continue with the conversation - very unprofessional. The building itself was being cleaned (in depth) by the housekeeper as when she could make the time. She seemed largely unaided by any investment from the hotel owner. The experience was one of participating of a work in (very slow and poorly funded) progress.
Overall: I might stay here again if only to see how things progress. I would certainly not have retained my booking if I had been staying more than one night. (108348178)
the hotel was good, the member of staff was excellent, bubbly personality, made myself and daughter feel welcome.
Overall: excellent place to stay and was very plesent. (108278137)
Staff at hotel were friendly and gave a warm welcome.
Linen was rather thread bare and had holes in some instance - towels
Overall: Good. We were taking daughter to University and hotel was close to hand which made things easy to deal with. Staff were helpful. (108383190)
Friendly & clean & comfortable
Overall: Bed & Breakfast was as expected, Excellent (107274372)
room very clean .staff very friendly and helpful
carpet leading to bedrooms very dirty almost a total put off.Would need to do something about this.
Overall: enjoyed my stay (107248184)
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