4 star

Norwood, Accrington/Blackburn

349 Whalley Road, Accrington/Blackburn, BB5 5DF

Guest Reviews

Summary of Guest Ratings

Check-in process 3.9 / 5 3.9 / 5
Working order of facilities / equipment 4.2 / 5 4.2 / 5
Overall value for money 4.3 / 5 4.3 / 5
Performance of staff 4.0 / 5 4.0 / 5
Your room 4.2 / 5 4.2 / 5
Overall experience 4.2 / 5 4.2 / 5
Order and cleanliness of the hotel 4.6 / 5 4.6 / 5
Guest Rating 4.2 / 5 4.2 / 5

How to book this hotel or view prices

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Night(s) Room(s)

Guest Reviews

3.4 / 5 3.4 / 5 Anonymous on 17/09/2009 (Family with older children)

Our friends who stayed in the room said it was very nice, clean and had a good breakfast.

I booked the room for some friends who were visiting us and we had paid for the room as a surprise, I telephoned the guest house prior to our guests arriving to ensure that a travel cot had been put in the room. I had no reply, when i took my guests to the room, we were greeted by a gentleman on the doorstep and i asked if a cot had been arranged and he said no not yet, he asked if I had booked on late rooms and said there will be an additional £10 charge for the child although on the website it said that 1-2 year olds stay for free! I was not very happy about this and feel that i had been ripped off a little.

Overall: they enjoyed it, not sure that i would book with them again!  (108281569)

4.9 / 5 4.9 / 5 David [Worksop, GB] on 26/07/2009 (Solo business traveller)

 (108457863)

4.3 / 5 4.3 / 5 Anonymous on 16/06/2009 (Mature couple)

 (107664345)

3.9 / 5 3.9 / 5 lynn [glasgow, GB] on 12/04/2009 (Same sex couple)

check out time on internet said ten am, this was why we booked it, but were told that we had to be out room by half nine, sign in room said to be checked out for half ten, arrived about 8 and asked if there was somewhere to eat, was told pub across the road but they stopped serving food, felt we were just given room key and not any information about surroundings.

Overall: thought hotel was very good but just that we were rushed to room, given receipt for leaving as soon as we got there and told to check out at nine thirty.  (107610135)

5.0 / 5 5.0 / 5 Richard [Stockton on Tees, GB] on 10/03/2009 (Group of work colleagues)

Everything was great about this hotel.

Overall: Superb hotel,great location,and friendly staff.  (107640636)

5.0 / 5 5.0 / 5 Anonymous on 13/02/2009 (Solo business traveller)

A very pleasant B&B with very friendly staff. Sadly no breakfast was available. DVDs and player free use in the room.

Small car park

Overall: Very good would use again.  (107351383)

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