| Check-in process |  4.2 / 5 |
|---|---|
| Working order of facilities / equipment | 4.2 / 5 |
| Overall value for money |  3.3 / 5 |
| Performance of staff |  4.0 / 5 |
| Your room | 4.3 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel |  3.8 / 5 |
| Guest Rating | 4.0 / 5 |
4.1 / 5
Anonymous
on 14/10/2009
(Mature couple)
Very convenient for wedding location. Quiet & comfortable. Nice light, airy room. Good breakfast.
Not a "bad" point but shower room was very small with no where to put our things & shower curtain didn't smell very nice - a shower door would have made all the difference
Overall: We had a pleasant weekend & a comfortable nights sleep. (108428124)
4.0 / 5
Anonymous
on 15/09/2009
(Mature couple)
Very good location - comfortable room
directions to hotel were not very easy to follow and the sign posts to the hotel were not clear.
(108136518)
3.7 / 5
Gordon W [Ellon, Aberdeenshire, GB]
on 07/07/2009
(Mature couple)
Lovely room, disabled facilities on the ground floor, very helpful staff both before our arrival and during our stay.
Very limited parking available entry via the back door as there were no signs to the front of the hotel from the car park
Overall: It was okay but don't think we would repeat it. (107470328)
5.0 / 5
Gillian [Cambridge, GB]
on 03/07/2009
(Solo business traveller)
Overall: v pleased (107647046)
3.0 / 5
Jonathan [Aberdeen, GB]
on 09/12/2008
(Young couple)
Room was lovely and breakfast was good. Breakfast staff were very friendly
Receptionist was not overly friendly when we arrived and our breakfast table was really sticky the girl gave it a wipe when I asked for it to be cleaned but I think it was long term stickiness.
Overall: It was okay but the breakfast table issue put me off. It was a last minute booking and was the only place we could really find in the area of Glasgow we needed. (107349432)
4.0 / 5
Anonymous
on 03/10/2008
(Solo business traveller)
(107389557)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.