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3 star

Warren Lodge, Shepperton

Church Square, Shepperton, TW17 9JZ
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Guest Reviews

Summary of Guest Ratings

Check-in process 4.2 / 5 4.2 / 5
Working order of facilities / equipment 3.9 / 5 3.9 / 5
Overall value for money 4.0 / 5 4.0 / 5
Performance of staff 4.3 / 5 4.3 / 5
Your room 3.7 / 5 3.7 / 5
Overall experience 3.9 / 5 3.9 / 5
Order and cleanliness of the hotel 4.1 / 5 4.1 / 5
Guest Rating 4.0 / 5 4.0 / 5

How to book this hotel or view prices

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Night(s) Room(s)

Guest Reviews

3.6 / 5 3.6 / 5 Anonymous on 24/11/2009 (Mature couple)

Good lounge/bar area. Nicely presented restaurant. Adequate and reasonably priced menu and wine list. Nice location. Great breakfast.

Very pleasant young restaurant waiter needed a bit more training to do his job! (Wine was dumped on the table - not all the dirty plates were removed.) Excessive noise from rowdy customers in the bar next door kept us awake until 2am. We were disturbed that the customer checking out in front of us had an alarming experience where another customer was able to easily find his name and room number and forge his signature on a bar bill. Expensive drinks - but we are used to northern prices!

Overall: Fine. Just needs a bit more attention to detail by management in the areas mentioned above.  (108517466)

1.7 / 5 1.7 / 5 john [york, GB] on 08/11/2009 (Same sex couple)

pleasant staff,

two of us stayed, one room had no heat,no hot water, and a blocked sink, the other had an inoperative radiator, and bathroom decor from god knows when. for the type of accomodation that we experienced,food was expensive.

Overall: so good that we ate at the pub opposite.we had booked two rooms thru priceline,the hotel had lost the reservation for one.  (108436068)

2.0 / 5 2.0 / 5 Anonymous on 06/11/2009 (Solo business traveller)

Location & price

Not all of the lights in room were working. Used toiletries in shower room. Cooked breakfast was dried up - had obviously been standing some time.

Overall: Not a very pleasant experience.  (108788996)

5.0 / 5 5.0 / 5 Anonymous on 27/10/2009 (Mature couple)

Very helpfull staff

Overall: Nice hotel, would reconmend it  (108440643)

4.7 / 5 4.7 / 5 D [NOTTINGHAM, GB] on 25/10/2009 (Mature couple)

Quiet room and comfortable bed so excellent nights sleep. Great dinner and breakfast; good quality food and helpful staff.

Car park was a bit chaotic.

Overall: Felt refreshed following the overnight stay, helped by a good night's sleep due to quiet room and comfortable bed. Food (both dinner and breakfast) was very good, and the staff were all cheerful, friendly and efficient.  (108810960)

5.0 / 5 5.0 / 5 Anonymous on 08/10/2009 (Young couple)

Everything was really nice, service was brilliant. Breakfast was perfect. Great location, really nice little village,

Overall: Had a fantastic stay which made our weekend, definate recommend!!!!!  (108797460)

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