| Check-in process | 3.3 / 5 |
|---|---|
| Working order of facilities / equipment | 3.1 / 5 |
| Overall value for money | 2.9 / 5 |
| Performance of staff | 3.5 / 5 |
| Your room | 2.9 / 5 |
| Overall experience | 3.1 / 5 |
| Order and cleanliness of the hotel | 3.5 / 5 |
| Guest Rating | 3.2 / 5 |
The Hotel was in an excellent location for our purposes as the buses were so easy accessed.
When we arrived the hotel room was very cold and we actually left the hotel to wait until the room heated up which was about 3 hours later.
Overall: Even though we were disappointed with the heating system I would probably stay there again as it is so easily accessible to all amenities. (108102418)
(108359605)
(108846281)
Staff, Comfort of Room, Attention to Details.
Overall: Excellent! Very welcoming staff, excellent location and great food. (108829826)
(108169523)
excellent location, staff extremely polite and nice, good abundant breakfast!
no lift whatsoever
Overall: Excellent..would definately recommend this hotel and go back to stay in it if I visit Edinburgh again (108358727)
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