| Check-in process |  2.8 / 5 |
|---|---|
| Working order of facilities / equipment |  2.5 / 5 |
| Overall value for money | 2.8 / 5 |
| Performance of staff |  3.1 / 5 |
| Your room | 2.8 / 5 |
| Overall experience | 2.7 / 5 |
| Order and cleanliness of the hotel |  3.2 / 5 |
| Guest Rating | 2.8 / 5 |
4.6 / 5
Anonymous
on 23/11/2009
(Other)
(107336803)
1.6 / 5
Anonymous
on 18/11/2009
(Family with older children)
(108903440)
2.0 / 5
Anonymous
on 04/11/2009
(Mature couple)
Good size room. Good bed and bedding. Breakfast good.
TV did not work. Cold water tap on basin did not work.
Overall: Adequate but could have been better. (108296202)
4.3 / 5
Darren [Sheffield, GB]
on 29/10/2009
(Young couple)
overall friendly staff, very helpful and the service was great for breakfast, and should of taken advantage of the new Bulgarian buffet they was an evening offer, looked nice. Great location and easy to find
Door locks :) room was a bit tricky to get into, but a bit of persistance and you're in
Overall: Excellant and relaxing (108640188)
2.6 / 5
Andrew [Belper, GB]
on 24/10/2009
(Solo business traveller)
Room was clean and reasonably well presented
No hot water in room and no cold water from cold tap!
Overall: Adequate for one night. Hot water would have been appreciated! (108668693)
2.1 / 5
Robin [ramsgate, GB]
on 13/10/2009
(Solo leisure traveller)
Good point was breakfast and the service thereat.
Room was cramped.
Booking in was a shambles. No one was around to show me the room and also the telphone did not work to contact reception.
Shower had no pressure and was difficult to adjust for temperature.
Overall: Could have been much better and if I wasn't ex-services I would have found somewhere else as I would not have accepted this standard. (108682632)
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