| Check-in process |  4.7 / 5 |
|---|---|
| Working order of facilities / equipment |  4.6 / 5 |
| Overall value for money | 4.4 / 5 |
| Performance of staff | 4.6 / 5 |
| Your room |  4.3 / 5 |
| Overall experience | 4.5 / 5 |
| Order and cleanliness of the hotel | 4.9 / 5 |
| Guest Rating | 4.6 / 5 |
4.3 / 5
Anonymous
on 09/11/2009
(Other)
(108442382)
5.0 / 5
Barrie [Farnham, GB]
on 04/11/2009
(Mature couple)
I have stayed at Malvern Spa before and it is fabulous. No faults and great breakfasts, cooked individually
Overall: Blissful (107564005)
5.0 / 5
Peter [Stock, GB]
on 08/09/2009
(Mature couple)
excellent, friendly hotel with a really good breakfast
Overall: Excellent (108314286)
4.3 / 5
Anonymous
on 10/08/2009
(Mature couple)
The Spa facilities were excellent. The rooms were decorated to a high standard and were very comfortable.
The position on a trading estate isn't ideal. The restaurant meal was expensive and not particularly good. The scallops were delicious but the halibut was over-cooked. When we arrived we found that we had a room with a shower and no bath. That was not evident when we booked the room online.
Overall: We enjoyed our stay here. We found out that if we had phoned up we may have been able to negotiate a special deal. (108503970)
4.9 / 5
Diane [Windsor, GB]
on 06/08/2009
(Solo leisure traveller)
staff very friendly
clean and pleasant
loved the art work in dining room
flashing smoke alarms
over-sized duvet covers made beds uncomfortable
Overall: enjoyable (108455013)
3.7 / 5
Anonymous
on 06/08/2009
(Young couple)
Breakfast finished too early. Unpleasant not being able to open windows in bedroom.
(108889201)
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