| Check-in process | 4.7 / 5 |
|---|---|
| Working order of facilities / equipment | 3.6 / 5 |
| Overall value for money | 4.0 / 5 |
| Performance of staff | 4.6 / 5 |
| Your room | 3.2 / 5 |
| Overall experience | 4.2 / 5 |
| Order and cleanliness of the hotel | 4.3 / 5 |
| Guest Rating | 4.1 / 5 |
None to speak of.
Overall: From the moment of check-in to checking out - we felt totally relaxed. Staff went out of their way to accommodate any requests. Food was excellent whilst the spa/ leisure facilities were superb. We will be back (108110852)
our room was the worst room I have stayed in. Wallpaper comming off wall, shower curtain black at bottom with mildew, no full lenght mirror, no stool at dressing table, bed cover as old as the hotel, hot & cold taps around the wrong way, window with no safty catch on it and the room was at the top floor of the hotel it is only a matter of time before someone fall out it and burn eggs for breakfast. Not what I would expect for £189
Overall: Very unhappy with the hotel (108572920)
Excellent Staff,cleanliness.
No Pool. Dinner three of the ladies meals/steak/scallops overcooked, roast root veg turned out to be minute pieces of frozen veg. Very poor did not hav dinner on second night.
Overall: VG except for above (107692391)
Friendly, helpful staff. Grand building and tastefully furnished
Bedroom/bathroom very small. Shower cubicle small, I am 5'4"and moderately proportioned - my husband for instance would have found the bathroom impossible! The bathroom lighting was also very poor. Hospitality tray could have been better equiped. No tissues or flannel!
Overall: Very brief visit - would book again but only for fleeting stay. (107981730)
Beautiful setting and lovely old hotel
Room was in n'new wing' and was very small. Bathroom was compact but ok.
(107773809)
Fantastic relaxed atmosphere. Meal in the restaurant was superb - butternut squash risotto was out of this world.
Room was very small - should have been a single room!
Overall: Really wonderful to get away with my husband without our children and completely relax. (107370886)
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