| Check-in process | 3.8 / 5 |
|---|---|
| Working order of facilities / equipment | 3.3 / 5 |
| Overall value for money | 3.1 / 5 |
| Performance of staff | 3.8 / 5 |
| Your room | 3.1 / 5 |
| Overall experience | 3.1 / 5 |
| Order and cleanliness of the hotel | 3.5 / 5 |
| Guest Rating | 3.4 / 5 |
(108173947)
(108496644)
(108746834)
Very pleasant and helpful staff. Warm and clean accomodation. Very good location
Overall: Would stay here again. Improvment on last time. (108800325)
Hotel and bar staff excellent, room clean and adequate
Breakfast staff were miserable and did not seem to know what to do - lots of tables left uncleared. Breakfast was not particularly good value at £95 B&B. Last weekend I stayed in a Premier Inn which was much better value for money
(108823794)
Very friendly bar staff.
Perhaps could have done with another pair of hands in the restaurant as service was somewhat slow. As we were in no rush to go anywhere this didn't present a real problem to us but others may expect better service.
Overall: A very relaxing stay in a Courtyard room. Despite the hotel being on a busy road, traffic noise was not a problem. Some Sat-Nav users should be aware that they may be directed to an empty field!! If you are, just carry on up the road AWAY from Bishop Auckland and the hotel is located a few hundred yards up the road on the left hand side!! (108328058)
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