| Check-in process |  4.6 / 5 |
|---|---|
| Working order of facilities / equipment |  3.8 / 5 |
| Overall value for money |  4.0 / 5 |
| Performance of staff |  4.6 / 5 |
| Your room | 4.1 / 5 |
| Overall experience |  4.2 / 5 |
| Order and cleanliness of the hotel | 3.9 / 5 |
| Guest Rating | 4.2 / 5 |
4.1 / 5
karen [yeovil, GB]
on 24/11/2009
(Solo leisure traveller)
(108238057)
3.1 / 5
Anonymous
on 17/11/2009
(Solo leisure traveller)
(108835087)
4.6 / 5
Anonymous
on 21/10/2009
(Mature couple)
(108655553)
4.3 / 5
Anonymous
on 17/08/2009
(Same sex couple)
large clean bathroom, comfortable bed, self catering, friendly staff, nice lounge with great TV, quiet area
wall pattern in bedroom could be better; a bath and darker blinds would be welcome, could do with more than just bread and jam for breakfast (ie. yogurt and cereals)
Overall: a very pleasant stay in a very good hotel which we would recommend (108519154)
4.3 / 5
Neil [Bristol, GB]
on 30/06/2009
(Group of work colleagues)
Modern, clean and comfortable. Good location.
Lack of privacy when using shower due to no frosting on the glass door from the bedroom. There was also nowhere to hang a towel when in the shower, meaning that you had to leave it in the bedroom.
Overall: Pretty good for a hostel, once we'd laid down some ground rules regarding looking away while each other took showers! That aside, would definitely stay again if looking for something cheap and cheerful in central Brum. (107430416)
4.6 / 5
Sharon [Greensborough, AU]
on 10/06/2009
(Family with older children)
Great staff, very clean
A lot of stairs
Overall: Great (107444382)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.