| Check-in process | 4.4 / 5 |
|---|---|
| Working order of facilities / equipment | 3.8 / 5 |
| Overall value for money | 4.1 / 5 |
| Performance of staff | 4.6 / 5 |
| Your room | 3.7 / 5 |
| Overall experience | 4.3 / 5 |
| Order and cleanliness of the hotel | 4.3 / 5 |
| Guest Rating | 4.2 / 5 |
Guest 1(Room 7). Excellent room which had recently been refurbished.
Staff were very friendly. Landlord very helpful about the local area.
Guest 2 (room 3) Room badly needs of a makeover. Bathroom very dated and tired looking. Toilet seat is not fixed properly. Felt we should not have paid the same price for this room as room 7!
Overall: An enjoyable four days. Good value for money. Excellent food, however the menu was never changed for our 4 night stay. (108110215)
Welcoming. Good food available. Convenient location for visiting Durham.
(108633770)
Great location, facilities were spot on, breakfast was delicious and great value for money.
The cleaner was extremely rude when we were just about to leave, she banged on our door saying 'are you leaving yet?'. After a lovely stay at the Seven Stars we left on a sour note. Also there is a midnight curfew which put slight restriction on the night - this didnt ruin our trip though.
Overall: Me and my partner had a lovely stay in the Seven Stars Inn despite the cleaner being very abrupt and rude. The Seven Stars provides food and drinks which was lovely. The room had everything we needed for an overnight stay and despite no private parking we easily found a spot on the road of the Inn. (108991921)
Overall: Enjoyable stay. (107255092)
Very friendly staff. Excellent food.
Not enough travel/local tourist informaiton available in hotel although staff were helpful.
Overall: Very good experience. (107585306)
(107629280)
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