| Check-in process |  4.4 / 5 |
|---|---|
| Working order of facilities / equipment | 4.4 / 5 |
| Overall value for money |  4.2 / 5 |
| Performance of staff | 4.4 / 5 |
| Your room | 4.2 / 5 |
| Overall experience | 4.3 / 5 |
| Order and cleanliness of the hotel | 4.5 / 5 |
| Guest Rating | 4.4 / 5 |
4.7 / 5
stephen [keighley, GB]
on 04/12/2009
(Mature couple)
(107755381)
3.9 / 5
Anonymous
on 01/12/2009
(Group of work colleagues)
(108682374)
3.9 / 5
philip [stone, GB]
on 24/11/2009
(Mature couple)
Clean modern and good breakfast.Complaint dealt with politely and efficiently.
First room had been contaminated by a smoker.This was not picked up by cleaners even though the smoke allarm had been covered. Lighting so poor in second room the safety instructions on the inside of the door could not be read.No booking regestered from internet even though booked in august.
Overall: good overall happy. (108925529)
4.4 / 5
Anonymous
on 20/11/2009
(Same sex couple)
(108608517)
4.3 / 5
ian [ruislip, GB]
on 02/11/2009
(Solo leisure traveller)
(108429320)
5.0 / 5
Trevor [Pontefract West Yorkshire, GB]
on 30/10/2009
(Mature couple)
Couldn't find any faults with anything at the hotel
Overall: A very pleasant and enjoyable stay and from this woul;d recomend your hotels to family and friends (108702305)
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