Holiday Inn Express, Banbury
Ermont Way, Banbury , OX16 4AEGuest Reviews
Summary of Guest Ratings
| Check-in process |  4.5 / 5 |
|---|---|
| Working order of facilities / equipment | 4.6 / 5 |
| Overall value for money |  4.3 / 5 |
| Performance of staff | 4.5 / 5 |
| Your room | 4.5 / 5 |
| Overall experience | 4.6 / 5 |
| Order and cleanliness of the hotel |  4.7 / 5 |
| Guest Rating | 4.5 / 5 |
How to book this hotel or view prices
Guest Reviews
4.0 / 5
Anonymous
on 26/10/2009
(Mature couple)
Compared to other hotels very good room and excellent breakfast for 2 people for £49.95
When booking through internet some maps were wrong on certain websites - had originally thought we were staying closer to town centre. Couldn't find the radio channel on the TV. Would like a luminous clock radio by the bed.
(108132286)
4.9 / 5
Anonymous
on 27/08/2009
(Mature couple)
Clean, quiet, comfortable, and good value for money
Nothing wrong with the hotel, but I was forced to book in because my original choice of hotel rang me up to tell me I couldn't stay for the two nights as per the online booking. A mistake by the website apparently.
(108152489)
3.9 / 5
Gilly [Spalding, GB]
on 18/08/2009
(Mature couple)
Very nice room, clean and tidy and the housekeeping was very good and the housekeeping staff very polite.
Breakfast was a shambles. Tables were not cleaned qauickly enough [low staff rather than poor staff performances]. No cutlery or crockery available and often dirty because the dishwasher was obviously not working correctly. I mentioned this to the persn on the desk and made it clear that I was not criticising the staff rather the system and he became very defensive blaming the shortage of staff on the fact that someone had rung in sick with a "serious throat infection", this was clearly aimed to make me feel guilty about commenting.
Overall: Apart from breakfast I would say that everything else was perfectly satisfactory. (107929121)
4.6 / 5
Anonymous
on 07/07/2009
(Group of work colleagues)
(107686402)
5.0 / 5
gordon [sunderland, GB]
on 10/06/2009
(Mature couple)
Comfortable beds, excellent showers, healthy breakfasts, friendly informative staff
Overall: This was our first stay at Holiday Inn's, we are so impressed that when we travel around during our business and leisure activities, we shall book with you again, thanks for an excellent overall service. (107692505)
3.7 / 5
Michael [Croydon, GB]
on 27/05/2009
(Group of work colleagues)
Clean and well decorated with new feel.
Not allocated the room type booked so one person had to use sofa bed instead of proper bed. Room too hot and heating adjustment did not seem to make a difference.
Overall: As a stopover it was very good value. (107638382)
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