| Check-in process |  3.9 / 5 |
|---|---|
| Working order of facilities / equipment | 3.8 / 5 |
| Overall value for money |  3.6 / 5 |
| Performance of staff | 3.9 / 5 |
| Your room | 3.8 / 5 |
| Overall experience | 3.7 / 5 |
| Order and cleanliness of the hotel |  4.1 / 5 |
| Guest Rating | 3.8 / 5 |
4.7 / 5
K [Hull, GB]
on 16/11/2009
(Solo business traveller)
(108516947)
4.6 / 5
Margaret [Blackburn, GB]
on 10/11/2009
(Mature couple)
Shower head wouldn't stay in place
Overall: Other than the one bad point it was excellent (108356713)
1.0 / 5
Anonymous
on 23/09/2009
(Solo business traveller)
(108822850)
3.3 / 5
Anonymous
on 12/08/2009
(Group of adult friends)
staff very nice car parking next to hotel helpfull
The noise from the party held in the hotel went on till 2 in the morning very loudly and the night clubs in the road with rather dodgy clients went on till 5!!! very little sleep had due to extream noise levels and very glad to see car in car park in the morning still there.
Overall: Very Bad but not all the hotels fault. (108937575)
3.6 / 5
Anonymous
on 06/08/2009
(Solo leisure traveller)
clean, tidy and fresh
the hotel locked up when i got there (9.30pm) and the way I got to my room was locked to get out of the hotel again. I ended up using a fire exit and then was confused as to how to get back in again. This should have been better explained. Also there was no local knowledge of where to get something to eat near to the hotel. I ended up wandering around Wakefield late at night trying to find somewhere...I ended up feeling unsafe and went back to hotel hungry.
Overall: good if you just want somewhere clean and warm to lay your head for the night (108844943)
4.0 / 5
Anonymous
on 27/07/2009
(Other)
Staff very helpful and courteous
(108577520)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.