| Check-in process |  4.0 / 5 |
|---|---|
| Working order of facilities / equipment | 4.0 / 5 |
| Overall value for money | 4.0 / 5 |
| Performance of staff | 4.0 / 5 |
| Your room | 4.0 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel | 4.0 / 5 |
| Guest Rating | 4.0 / 5 |
4.0 / 5
tracey [peterlee, GB]
on 30/09/2009
(Group of work colleagues)
excellent facilities
bar meal was over priced for what i orderd certainly would not pay it again.
Overall: it was a pleasant stay,the breakfast was excellent plenty to choose from,the facilities were great,but felt i was ripped off on the bar meal. (108324792)
4.0 / 5
Deborah [Eastleigh, GB]
on 15/09/2009
(Family with older children)
Complimentary wine, flatscreen TV, comfy bed, dressing gown/slippers, iron,access to pool and gymn, secure parking.
There was a intermitent resonance caused by some sort of pump/machinery that went on all through the night. It would last for thirty seconds then off for two minutes, then on another 30 seconds... This led to disturbed night's sleep.
Overall: Bad point as noted above would prevent me booking this hotel in future. (108434232)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.