| Check-in process |  4.8 / 5 |
|---|---|
| Working order of facilities / equipment |  4.5 / 5 |
| Overall value for money |  4.0 / 5 |
| Performance of staff | 4.7 / 5 |
| Your room |  4.2 / 5 |
| Overall experience | 4.5 / 5 |
| Order and cleanliness of the hotel | 4.3 / 5 |
| Guest Rating | 4.4 / 5 |
4.3 / 5
Jayne [Borehamwood, GB]
on 23/07/2009
(Same sex couple)
Early check in requested was available. Reception staff very helpful with general enquiries, printing local maps, routes etc.
Location although convenient was not visualy pleasing.
Overall: Very pleased overall. Original booking was placed incorrectly, on my behalf, but hotel managed to find suitable accomodation on the correct date even if the discounted pricing could not be held. (107395229)
4.7 / 5
karen [thetford, GB]
on 20/07/2009
(Mature couple)
excellent value for money and an outstanding breakfast.
evening meal was disappointing and next time would eat out in the evening.
Overall: on a b&b basis excellent and have already booked to visit again (107594225)
4.7 / 5
Phil [cumbria, GB]
on 01/06/2009
(Group of work colleagues)
Coming from cumbria, this hotel is superbly located and very easy to find from the M6. Also very easy to get back onto the M6.
(107547163)
3.9 / 5
Anonymous
on 03/02/2009
(Young couple)
(107543778)
4.1 / 5
Anonymous
on 20/01/2009
(Mature couple)
(107457054)
4.9 / 5
Anonymous
on 11/11/2008
(Family with young children)
(107784732)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.