Roker Hotel, Blackpool
563 New South Promenade, Blackpool, FY4 1NFGuest Reviews
Summary of Guest Ratings
| Check-in process |  2.9 / 5 |
|---|---|
| Working order of facilities / equipment |  2.3 / 5 |
| Overall value for money |  2.0 / 5 |
| Performance of staff | 2.7 / 5 |
| Your room |  1.8 / 5 |
| Overall experience | 1.8 / 5 |
| Order and cleanliness of the hotel | 1.7 / 5 |
| Guest Rating | 2.2 / 5 |
How to book this hotel or view prices
Guest Reviews
1.1 / 5
Anonymous
on 28/10/2009
(Group of adult friends)
We were not informed of the change in name from Roma to Roker, which proved a problem finding the hotel. Staff not helpful when we arrived and demanded money straighway. One towel between four people for the weekend. They said we should take our own. There were 6 of us altogther in two rooms. Mattresses were uncomfortable, no underblankets, sheets did not fit and bed covers and carpets looked dirty. We were also told that we should be paying twice the rate. Breakfast only served between 9 - 9.30. 30 mins is not enough time to serve everyone. Standard of food was poor. Shower door was not fixed, so could not close it.
Overall: Would not stay there again. Another couple booked in on the Friday night and left early Saturday morning saying it was disgusting in the hotel. The hotel is in desparate need of updating. (107758182)
1.4 / 5
barbara [ayr, GB]
on 05/10/2009
(Family with older children)
bed linen was clean and bathroom was reasonably clean,breakfast was ok but did worry that the kitchen was probably as dirty as the rest of the hotel
whole of the hotel was full of clutter looked dirty and felt grubby, bedroom very shabby and dusty
Overall: enjoyed our stay in blackpool but would not go back to this guest house looked ok on the website but was nothing like the pictures in reality (108100040)
2.0 / 5
Keith [Whitehaven, GB]
on 07/09/2009
(Family with older children)
able to park car
VERY small room for three people.
Running water down stairwell.
Cracks in walls of rooms.
Overall: I wont be going back, my family deserve better. (108314371)
4.3 / 5
Anonymous
on 09/08/2009
(Family with older children)
(107506782)
3.0 / 5
Anonymous
on 28/07/2009
(Group of adult friends)
(107542592)
1.6 / 5
Anonymous
on 06/05/2009
(Mature couple)
(107559452)
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