Fallen Angel, Durham
34 Old Elvet, Durham , DH1 3HNGuest Reviews
Summary of Guest Ratings
| Check-in process |  4.7 / 5 |
|---|---|
| Working order of facilities / equipment | 4.7 / 5 |
| Overall value for money |  4.3 / 5 |
| Performance of staff |  5.0 / 5 |
| Your room | 4.7 / 5 |
| Overall experience | 5.0 / 5 |
| Order and cleanliness of the hotel | 5.0 / 5 |
| Guest Rating | 4.8 / 5 |
How to book this hotel or view prices
Guest Reviews
4.7 / 5
david [kettering, GB]
on 23/10/2009
(Young couple)
so very different! what an experience. I asked by e-mail for some extra's and the service was excellent.
Overall: fantastic (108257212)
4.7 / 5
Anonymous
on 06/07/2009
(Mature couple)
Hotel has attention to detail. Nice bathroom and shower didn't want to get out! Sufficient towels and shampoo/shower gel provided - not many hotels do this. Room very well appointed and clean.
Needed a bit more lighting especially in the bathroom. Stumped my toe on the door stop as I did not see it! Perhaps remove the armchair from the Cruise room and replace with a table or chest where cases can be rested.
Overall: Only stayed one night but very pleasant experience and impressed with staff friendliness. Nothing was too much bother. Left our bags without checking out even though we should have and they were put into secure room. Went back to hotel after 4pm to collect. (107838485)
4.9 / 5
carole [penistone, GB]
on 07/04/2009
(Mature couple)
Overall: Touch of class. Will definitely be booking here again. (107580065)
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