| Check-in process |  4.5 / 5 |
|---|---|
| Working order of facilities / equipment |  4.3 / 5 |
| Overall value for money |  4.6 / 5 |
| Performance of staff | 4.7 / 5 |
| Your room | 4.7 / 5 |
| Overall experience | 4.6 / 5 |
| Order and cleanliness of the hotel | 4.7 / 5 |
| Guest Rating | 4.6 / 5 |
5.0 / 5
christopher [Leek, GB]
on 30/10/2009
(Mature couple)
Clean, relaxed yet efficient atmosphere. Friendly staff and excellent food.
Overall: Excellent (108973092)
4.9 / 5
Anonymous
on 03/10/2009
(Mature couple)
Interesting location, within walking distance of the Ironbridge, excellent food (the Flintstone Rib is an interesting meal to take on), really nicely presented, room more than adequate for our requirements, extremely helpful staff,
Overall: Nice place to stay to take in the local attractions, the micro brewery at the old teddy bear factory was a good find with knowledgeable people. (108179779)
3.9 / 5
Anonymous
on 23/09/2009
(Mature couple)
Excellent Food, and Staff Friendliness.
Bathroom very small and in need of some updateing. A rather damp and musty smell! Not enough room to swing a cat! Also the lounge TV not working properly.
(108910735)
4.0 / 5
M [cambridge, GB]
on 09/09/2009
(Mature couple)
Friendly, cooperative staff
Being faced with a bill for the room when departing. Credit Card details had been given when booking. Was not aware that charge had not been taken.
Overall: Would stay at this hotel again but not book through your system. (108326461)
4.9 / 5
Peter G [St.Albans, GB]
on 05/09/2009
(Mature couple)
very comfortable, pleasant staff. good standard all round. will return without doubt
(108773136)
5.0 / 5
Lisa [Barrow-In-Furness, GB]
on 25/08/2009
(Group of work colleagues)
Probably the best hotel I have ever stayed in.
(107938581)
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