| Check-in process |  4.2 / 5 |
|---|---|
| Working order of facilities / equipment |  2.8 / 5 |
| Overall value for money |  3.5 / 5 |
| Performance of staff |  4.0 / 5 |
| Your room |  3.2 / 5 |
| Overall experience | 3.5 / 5 |
| Order and cleanliness of the hotel |  3.8 / 5 |
| Guest Rating | 3.6 / 5 |
4.1 / 5
Anonymous
on 12/05/2009
(Mature couple)
(107739691)
1.7 / 5
zbigniew [isleworth, GB]
on 31/03/2009
(Mature couple)
Car park, hairdryer, and hot breakfast
Booked and paid for a double room with a shower and a bath, received - twin room and shower only. No explanation, no apology, no refund. Totally unacceptable. Also, the night was freezing cold, yet no adequate heating, with temperature controls removed. Spent the night shivering in layers of all the clothing we had.
Overall: Left feeling uncared for, taken for granted, cheated. How is this a 4* hotel?! The owners seem to be concerned only with saving pennies. (107589060)
4.9 / 5
jayne [Weston super Mare, GB]
on 11/03/2009
(Mature couple)
Good food, excellent ale, friendly staff, very clean, wonderfull shower, and the bed was so comfortable i didnt want to get out of it. Breakfast was superb and not served too early.
There were no bad points
Overall: The room was very clean and comfortable with a really good shower, the pub has a great atmosphere and the staff make sure you have everything you need. The food is homemade made with local produce, also serving Thai food which the locals reccomend but not on a Sunday which is the night we stayed. Port Issac is close by and worth visiting. (107688106)
3.6 / 5
Derek [Poole, GB]
on 02/03/2009
(Other)
Nice size room, quiet, friendly
serious problem getting hot water for bath. Had to fill from shower which was not that hot. Although others in my party had no such problem.
Overall: Fine (107410431)
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