Hotel Riviera, Newquay
Lusty Glaze, Newquay, TR7 3AAGuest Reviews
Summary of Guest Ratings
| Check-in process |  3.7 / 5 |
|---|---|
| Working order of facilities / equipment |  2.4 / 5 |
| Overall value for money | 2.5 / 5 |
| Performance of staff | 3.8 / 5 |
| Your room |  2.3 / 5 |
| Overall experience | 2.5 / 5 |
| Order and cleanliness of the hotel | 2.2 / 5 |
| Guest Rating |  2.8 / 5 |
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Guest Reviews
1.7 / 5
Anonymous
on 31/08/2009
(Solo business traveller)
very poor television in room. no newspapers available. Hotel very dreary and no atmosphere - reminded me of fawlty towers.
Overall: poor (108449372)
1.6 / 5
Elaine [BRISTOL, GB]
on 26/08/2009
(Young couple)
There are no good points
This was not value for money. It was very expensive considering we did not even get breakfast. The room was very small. The wallpaper was peeling, the wardrobes doors were broken and the carpet stained. The bathroom was in a very poor state of repair. Above the shower the ceiling was falling away. The shower cubicle had been tiled upon tiles, so goodness knows what they were covering up. The carpet in the bathroom was very stained too. The whole hotel was shabby to say the least. They are clearing not spending any money on the hotel. The corridors also smelt very musty. The bar was advertised as being open to 11 but was shut before this on the Saturday night. The car park was full of weeds. Overall a very poor experience and we will NOT be returning to this hotel.
Overall: very poor (108674252)
2.0 / 5
Anonymous
on 25/08/2009
(Group of work colleagues)
(108992807)
2.1 / 5
Anonymous
on 17/08/2009
(Mature couple)
Near the airport. Friendly staff.
Tired, grubby rooms. Unsurfaced car park like a building site. Guest books full of rules of what you cant do indicating that many guests misuse the place in terms of bringing in their own food and drink. Breakfast and dinner times restricted to 1 hour...not that you would want to eat there.
Overall: We only wanted an overnight stop before an early flight out of Newquay airport But this is the year for UK hotels to prove that holidays in this country are worth having...not this one....what impression would we give to tourists if this is what we have to offer (108486033)
3.9 / 5
serena [milan, IT]
on 15/08/2009
(Family with older children)
Very big room at good price, very good position, easy parking,nice staff
Could have been cleaner...
Not possible to cancel the booking
Overall: good value for money (108699392)
2.9 / 5
Peter [Coventry, GB]
on 10/08/2009
(Other)
Excellent price. Good location.
Overall: The hotel is a bit shabby, needs some money spent on it, lack of staff at breakfast, room ok but small. (108221197)
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