| Check-in process | 4.6 / 5 |
|---|---|
| Working order of facilities / equipment | 3.9 / 5 |
| Overall value for money | 3.7 / 5 |
| Performance of staff | 4.6 / 5 |
| Your room | 3.9 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel | 4.1 / 5 |
| Guest Rating | 4.1 / 5 |
(108194708)
Hotel and restaurant facilities were excellent.
The online booking was not transmitted to the hotel, and we arrived without any apparent booking - disconcerting to say the least - but receptionist dealt with it very well.
Overall: Very comfortable and food was delicious, but I would ring the hotel direct in future to make a booking. (108180566)
Well refurbished, friendly staff
(108737333)
(108202183)
The staff were very friendly and the food in the restaurant was very good
One of the rooms was in need of repair - the cold tap kept falling off and the lever which enables you to switch from bath tap to shower was broken.
Overall: Okay for one night stopover (107684700)
Beautiful room with four poster bed. Heaps of carparks and friendly staff. Breakfast was also good.
Just one thing. The bed was terrible, very uncomfortable and springy. If the mattress was replaced the stay would have been perfect.
Overall: Great. (107837914)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.