Chester Hotel, London Victoria

2.4 / 5 [BIRMINGHAM, GB] le 24/12/2009 (Couple Jeune)

 (108244999)

2.7 / 5 Marion [Nijmegen, NL] le 01/12/2009 (Autre)

The Chester hotel is close to victoria station. Good plays to be for taking the Gatwick experss to the airport.

We didn't see anyone as we left the hotel and left the key at a table as it was not clear where to leave it. As we checked in this was not told.

Globalement: I didn't expect much as after i made the booking I read many negetive reviews of the hotel. So I was satisfied, as the sheets were clean and the bathroonm was clean. Bed was a bit small for two persons.  (108815136)

3.0 / 5 Anonyme le 13/11/2009 (Voyageur seul pour loisirs)

 (108373674)

1.0 / 5 Suzanne J [Toronto, CA] le 01/11/2009 (Couple senior)

great neighbourhood off of Wilton Road, 10 minute walk from Victoria Station: great restaurants, pubs, shops

The room was very small and cramped and access to it was through a mess of construction materials and half demolished rooms. They were in the process of renovating and the door to the room had yet to be installed! When it was finally attached, the smell from the glue and caulking lasted all through the night. We had to walk through the extensive construction work to get to our room and as result carpets were very unclean. The owners/family members were doing their own renovations and it showed, newly installed bathroom had broken floor tiles, leaky hose attached to wall at side of toilet (used to clean???)but as a result the floor was always soaking wet.A huge shower enclosure (why so big for such a tiny room?)but no hot water.We had booked a double room with a double bed - the bed was barely larger than a twin bed, pushed up against the wall, so very diffcult for two people to get in and out of!! The bedding was extremely unsavoury, a mattress protector that was much too small and so bunched up under an equally narrow sheet. Mattress certainly was not new nor particularly clean either. Every request was listened to and they tried to solve problems but everything was going to be done "tomorrow"! They certainly were trying to upgrade and improve their hotel but unfortunately at our expense!

Globalement: Too greedy by far - trying to run a hotel and do renovations/construction at the same time should not be allowed. There should be some way to state that on the website. We would definitely not have booked there had we known.  (108177474)

1.7 / 5 shaun [pimlico, GB] le 26/10/2009 (Couple Jeune)

location

smallest room ever, hot water didnt work, tv didnt work and room smelled very musty

Globalement: even for the price this really wasnt value for money, inferior rooms and the guy on reception was very unfriendly  (108106035)

2.4 / 5 Anonyme le 20/10/2009 (Couple senior)

Good traffic connections Central location

Untidy environment Staff was not helpful No TV service during 3 days despite continuous promise of the staff Room and the bathroom extremely small

Globalement: Location is perfect but the service was poor  (108720148)