| Check-in process |  3.6 / 5 |
|---|---|
| Working order of facilities / equipment |  3.3 / 5 |
| Overall value for money | 3.2 / 5 |
| Performance of staff | 3.4 / 5 |
| Your room |  2.8 / 5 |
| Overall experience |  3.1 / 5 |
| Order and cleanliness of the hotel | 3.1 / 5 |
| Guest Rating | 3.2 / 5 |
4.1 / 5
Anonymous
on 01/11/2009
(Young couple)
Good value
Walkable into town
Clean and modern-looking
No specific car parking - had to park on street 400 - 500 yards away
Overall: Very good (108149991)
3.3 / 5
Anonymous
on 01/11/2009
(Mature couple)
Good breakfast. Comfortable bed. Clean, modern bathroom. Friendly staff.
No central heating in room. Noisy fan heater given as alternative. Public areas of hotel not as clean as rooms e.g. very sticky bar tables
Restaurant closed midweek
Overall: Good value for money but didn't live up to expectations from website information. (108184888)
4.3 / 5
Anonymous
on 30/10/2009
(Young couple)
Good service. Room clean & tidy
Bed fantastic
Nice ambience & great breakfast
Overall: Short but sweet (says the wife) (108208366)
4.6 / 5
PAMELA [MANCHESTER, GB]
on 27/10/2009
(Young couple)
Staff were very friendly, hotel was lovely and the bar area had a lovely atmosphere.
Overall: Had a brilliant 3 nights, would highly recommend The Borough Hotel, it was just what we were looking for. Would definitely go again!! (108156175)
2.4 / 5
CHERYL [Newcastle upon Tyne, GB]
on 13/10/2009
(Young couple)
Shower was fab - had a huge showerhead.
It wasnt a room, it was a cupboard. There was no dressing table so made getting ready to go out on the evening very difficult. The hotel was a £8 taxi ride from Princes Street.
(108548756)
1.6 / 5
John [sunderland, GB]
on 02/09/2009
(Mature couple)
No dressing room table, room very small, all windows frosted over no view felt very closed in, bath room full of mould and tiles falling off.
Overall: Very poor rooms to crampt no were to put any thing bathroom very off putting. (107786710)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.