| Check-in process | 4.6 / 5 |
|---|---|
| Working order of facilities / equipment | 4.4 / 5 |
| Overall value for money | 4.6 / 5 |
| Performance of staff | 4.6 / 5 |
| Your room | 4.4 / 5 |
| Overall experience | 4.5 / 5 |
| Order and cleanliness of the hotel | 4.4 / 5 |
| Guest Rating | 4.5 / 5 |
Very clean - great staff - very relaxing - great food
Overall: Excellent (108618074)
Friendly and welcoming, the lodge facilities were very clean with nice little touches making you feel at home. A good selection of food on offer, very well presented and enjoyable.
Overall: The lodge is very accessible to amenities and leisure facilities in the area. (108545970)
Only bad point, sweet after evening meal, was still frozen when it came to the table and was a brought in sweet, when a freshly made one would have been better.
Overall: A very pleasant stay, with lovely food. Friendly very helpful staff and warm welcome received. (108354926)
Stayed one night. Was warmly welcomed, food good, service excellent, room was very warm and cosy.
Overall: Very good (108278558)
Polite Helpful Friendly Staff
Excellent Meals
Overall: Good location for Tenby, Saundersfoot etc (108203704)
The food was absolutely excellent and well thought out. The bar was a lovely space to sit in, as was the terrace. The hotel owners were very pleasant. We enjoyed the spacious room and being able to kick back and watch television to chill out before our evening meal. It's convenient for Tenby and Saundersfoot. The parking was never a problem, always enough space for us even though the hotel seemed to be up to capacity.
A very minor thing is that I couldn't get a wi-fi connection, but as I am not very confident in doing this anyhow, it may have been a technical glitch my end. I felt a bit awkward ringing the reception bell to drag someone out to attend to me (but response was always quick and for a small hotel probably the most efficient way to do this).
Overall: There was good information online to give me a picture of what this hotel offered, but I was still nervous about things going okay. I needn't have worried, we had a very warm welcome and it was a fabulous and relaxing time away from home. (108350558)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.