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| Check-in process |  4.6 / 5 |
|---|---|
| Working order of facilities / equipment |  4.0 / 5 |
| Overall value for money |  3.9 / 5 |
| Performance of staff |  4.6 / 5 |
| Your room | 4.0 / 5 |
| Overall experience |  4.2 / 5 |
| Order and cleanliness of the hotel | 4.2 / 5 |
| Guest Rating | 4.2 / 5 |
4.1 / 5
David [Marchamley, Shropshire, GB]
on 24/11/2009
(Mature couple)
(108806054)
4.6 / 5
nicola [tiverton, GB]
on 23/11/2009
(Mature couple)
(108916004)
4.9 / 5
Anonymous
on 16/10/2009
(Same sex couple)
(108474061)
5.0 / 5
Keith [Solihull, GB]
on 13/10/2009
(Mature couple)
Warmth of welcome and quality of service throughout; quality and cleanliness of room; quality of breakfast
We arrived on Sunday evening and we had not picked up from the website that the restaurant was closed on Sunday evenings so we had to find womewhere else to eat.
Overall: Excellent. Would not hesitate to return to this hotel (108228005)
4.0 / 5
Nicholas [St Lawrence, Jersey, C.I., GB]
on 04/10/2009
(Solo business traveller)
Overall: Friendly staff, good good, interesting conversation (108880885)
3.6 / 5
Anonymous
on 26/09/2009
(Solo business traveller)
(108889127)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.
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