| Check-in process |  4.0 / 5 |
|---|---|
| Working order of facilities / equipment |  3.2 / 5 |
| Overall value for money | 3.2 / 5 |
| Performance of staff |  3.8 / 5 |
| Your room | 3.2 / 5 |
| Overall experience |  3.0 / 5 |
| Order and cleanliness of the hotel | 3.8 / 5 |
| Guest Rating |  3.5 / 5 |
2.9 / 5
Anonymous
on 16/08/2009
(Same sex couple)
tea/coffee facilities.
no air conditioning and fan in the room. Small room! Channel 5 on tv don't have the subtities.
Overall: All ok expect the air conditioning - the room was so hot cos of hot weather! Staff was helpful with the things in the room. (108913069)
3.6 / 5
Anonymous
on 01/07/2009
(Same sex couple)
Very helpful staff
Holes in bedding, scraped wall, hot tap faulty.
Overall: Good for a one night break but not sure I'd want to stay longer. (107397836)
4.4 / 5
Anonymous
on 16/03/2009
(Young couple)
Overall: excellent room & facilities, would stay here again (107314896)
2.6 / 5
Simon [South Newton, GB]
on 21/02/2009
(Mature couple)
Spacious room. Central location.
The hot water went off on day 2 and stayed off until we left two days later. The Wi-fi also stopped working. We were poorly kept informed of the problems.
Overall: Bad because of how they handled the problems; I was made to feel like I was supposed to apologise for complaining. (107432720)
3.9 / 5
Richard [Staines, GB]
on 18/02/2009
(Mature couple)
Excellent sized room, lovely bar
No spare toilet roll, had to ask twice before it was provided. Bathroom door difficult to close. Also a very heavy and hot duvet
(107545625)
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