| Check-in process | 3.9 / 5 |
|---|---|
| Working order of facilities / equipment | 4.4 / 5 |
| Overall value for money | 3.9 / 5 |
| Performance of staff | 4.1 / 5 |
| Your room | 4.3 / 5 |
| Overall experience | 4.3 / 5 |
| Order and cleanliness of the hotel | 4.6 / 5 |
| Guest Rating | 4.2 / 5 |
(108378467)
The room was A1,but not the room we had booked.The discount because of this,out of this world A1++.Food and service are very good,and would be hard to better.
Overall: We would stay any time. (108211271)
Very welcomimg stay
Just a tad out of the way, quite a hill to climb!!
Overall: Overall vary pleased, would stay again (107408187)
Beautiful, individually decorated rooms and dining room. Very substantial breakfasts enjoyed around one big table - very sociable!
Although May-time, evenings were chilly and there was no heating in the rooms of an evening. Owner said heating could have been put on if we had asked but she was not always at home. Parking was limited to 2 very squashed car spaces on site and then in public car park - not knowing the area we were apprehensive about leaving car there.
Overall: Staff very welcoming and helpful. We enjoyed our time at Woodside (107955885)
The style and decor of the guest house is excellent, with many of the original features of this beautiful house preserved. Particularly enjoyed the breakfast arrangements with everyone seated around a large table sharing experiences and tips on Whitby and the surrounding area.
Overall: Thoroughly enjoyed our weekend stay and the style and ambience of the accommodation. (107512645)
The room I booked was not the room I got. My partner has a disability and it was imperative that we have an ensuite. It was confirmed in a phonecall 4 days before our stay that the room had an ensuite. On our arrival we were given a room without an ensuite and the shared bathroom was on another floor. This caused unecessary anxiety for my partner. No explanation was given as to why the booking had been changed. I have emailed the owner to allay my concerns and have had no reply.
(107510972)
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