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Home > United Kingdom > Scotland > Aberdeenshire > Ballater > Hilton Craigendarroch Hotel

Hilton Craigendarroch Hotel, Ballater

Braemar Road, Ballater , AB35 5XA
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Summary of Guest Ratings

  • Check-in process 4.2 / 5 4.2 / 5
  • Working order of facilities / equipment 3.6 / 5 3.6 / 5
  • Overall value for money 3.6 / 5 3.6 / 5
  • Performance of staff 4.3 / 5 4.3 / 5
  • Your room 3.3 / 5 3.3 / 5
  • Overall experience 3.8 / 5 3.8 / 5
  • Order and cleanliness of the hotel 3.9 / 5 3.9 / 5
  • Guest Rating 3.8 / 5 3.8 / 5

Guest Reviews

4.1 / 5 4.1 / 5 Anonymous on 17/08/2009 (Young couple)

 (107669574)

1.9 / 5 1.9 / 5 Anonymous on 15/08/2009 (Mature couple)

noisy room, poor maintenance, thin walls

Overall: not good!  (107808987)

4.7 / 5 4.7 / 5 Anonymous on 08/08/2009 (Mature couple)

Spectacular location and facilities. It was just so relaxing sitting on the decking outside our room. Staff at the desk were extremely helpful. Restaurant and food were excellent.

The buildings need a bot of maintainance here and there but none of this bothered us at all.

Overall: We really enjoyed our stay and thoroughly recommend the hotel.  (108386683)

4.0 / 5 4.0 / 5 Anonymous on 21/07/2009 (Mature couple)

Staff friendly and helpful. Good food and clean room

Had to wait 10 minutes for a breakfast table Room had a view into a back work yard

Overall: Had a very quiet and peaceful weekend.  (107781427)

3.9 / 5 3.9 / 5 George [Crossford, GB] on 21/07/2009 (Mature couple)

Location

Club House service was terrible. We checked in at 19:30 but could not get dinner till 21:00 and then we had to wait a further 15 minutes because the table was not cleared. Same at breakfast next morning. had to wait 15 minutes for table.

Overall: If booking Half-Board, the Hotel booking should include a booking time for Dinner. We were made to feel that we were lucky to get meal of any kind. Our meal at the Oaks Restaurant on Saturday evening was excellent. This was booked at check-in.  (108528536)

4.3 / 5 4.3 / 5 Anonymous on 20/07/2009 (Group of adult friends)

facilities were excellent, room service was excellent and the ladies who clean the room were very friendly, helpful and polite

inability to charge my mobile phone so could not kep in contact with family and could not use in an emergency situation whilst out cycling in the hills

Overall: was expecting more of a Hilton Hotel so didn't quite meet my expectations which was a disappointment  (108457333)

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