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2 star

Ibis Cardiff Gate, Cardiff

Malthouse Avenue, Cardiff Gate Business Park, Cardiff, CF23 8RA

Guest Reviews

Summary of Guest Ratings

Check-in process 4.3 / 5 4.3 / 5
Working order of facilities / equipment 3.8 / 5 3.8 / 5
Overall value for money 3.5 / 5 3.5 / 5
Performance of staff 4.3 / 5 4.3 / 5
Your room 3.6 / 5 3.6 / 5
Overall experience 3.6 / 5 3.6 / 5
Order and cleanliness of the hotel 3.8 / 5 3.8 / 5
Guest Rating 3.8 / 5 3.8 / 5

How to book this hotel or view prices

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Night(s) Room(s)

Guest Reviews

2.7 / 5 2.7 / 5 Alun [Hereford, GB] on 02/12/2009 (Young couple)

Parking

Prices hiked up for the event and there appears to be no extra effort in improving the room and in particular the shower cleanliness. Shower area is showing signs of mold and discoloration. Torn carpet on left hand side of the bed. No biscuits to go with Tea/Coffee. Heating was off so room was cold. Switched on while settling into room and left on to warm up. The noise from other guests is remarkably loud through the walls and floors. Doors closing naturally and footfall through corridors is very apparent. Unfortunate to experience a 15second fire alarm call at 02:10am. Don't expect a good nights sleep, you will have to go elsewhere for that....guaranteed.

Overall: The hotel is about 4.5 miles from Cardiff castle and the taxi fare is about £15.00 each way. Consider this when events are on and you may find it is better to pay the extra for a city hotel without the taxi fares. I despise price hikes especially when the proprietor does nothing extra for it. They did not organise the event and are simply cashing in it.  (108107127)

3.1 / 5 3.1 / 5 Anonymous on 29/11/2009 (Group of adult friends)

Quiet, ample parking.

No plug for wash hand basin. No cooked breakfast.

Overall: Adequate is a good description.  (108574769)

4.0 / 5 4.0 / 5 melanie [grimsby, GB] on 16/11/2009 (Mature couple)

Overall: stay totally ruined by being woken by some of the other guests at 0330hrs and 0430hrs  (108263080)

3.0 / 5 3.0 / 5 Anonymous on 10/11/2009 (Solo business traveller)

Receptionist was very pleasant Room was clean

Shabby appearance throughout No extra pillows or blankets No waste bin

Overall: Adequate but not value for money  (108783584)

5.0 / 5 5.0 / 5 [gwent, GB] on 20/10/2009 (Same sex couple)

 (108504876)

4.4 / 5 4.4 / 5 clifford [tonypandy, GB] on 23/09/2009 (Solo leisure traveller)

 (108939286)

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