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4 star

The Plough Inn, Newmarket

The Street, Newmarket, IP286PL
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Guest Reviews

Summary of Guest Ratings

Check-in process 4.3 / 5 4.3 / 5
Working order of facilities / equipment 4.3 / 5 4.3 / 5
Overall value for money 3.8 / 5 3.8 / 5
Performance of staff 4.2 / 5 4.2 / 5
Your room 4.3 / 5 4.3 / 5
Overall experience 4.2 / 5 4.2 / 5
Order and cleanliness of the hotel 4.5 / 5 4.5 / 5
Guest Rating 4.2 / 5 4.2 / 5

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Night(s) Room(s)

Guest Reviews

4.7 / 5 4.7 / 5 Andrew [Harrow, GB] on 19/10/2009 (Mature couple)

Excellent ideal to ban under 18's after 5pm and also to ban mobile phones altogether.

Standard lamp was not working in room, reported to member of staff, but otherwise, no bad points.

Overall: Very nice, and comfortable and the menu was excellent and the staff were pleasant and helpful,  (108941752)

4.4 / 5 4.4 / 5 Anonymous on 01/09/2009 (Same sex couple)

Room comfortable and spacious.

Annoying flies in food areas.

Overall: Apart from the nit-picking points, our stay was excellent. Good, clean rooms with decent breakfast at a very reasonable price. Would recommend.  (107367531)

3.3 / 5 3.3 / 5 Anonymous on 22/07/2009 (Mature couple)

Clean appearance

Room quite small unable to book restaurant at convenient time for us

Overall: Bit pricey for the facilities  (107326746)

3.9 / 5 3.9 / 5 Anonymous on 15/06/2009 (Solo business traveller)

FOOD QUALITY NOT AS GOOD AS EXPECTED REMOTE CONTROL OF THE SHOWER A COMPLETE "GEEKY" WASTE OF EVERYTHING

 (107514419)

4.1 / 5 4.1 / 5 Anonymous on 03/06/2009 (Mature couple)

Excellent service and food, rooms pleasant, spacious, clean and tidy.

Room suffered from traffic noise at front of inn, changed on request to one at rear without problem.

Overall: A pleasure to be there, would go again  (107859620)

5.0 / 5 5.0 / 5 Anonymous on 05/05/2009 (Mature couple)

I was impressed by the good organistaion and consideration to detail. When I stay in a hotel I want a minimum of fuss and maximum consideration of my needs; both of these expectations were met. Thank you for a comfortable and relaxing stay

None

Overall: Excellent  (107525621)

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