| Check-in process |  4.5 / 5 |
|---|---|
| Working order of facilities / equipment |  4.2 / 5 |
| Overall value for money |  4.0 / 5 |
| Performance of staff | 4.5 / 5 |
| Your room | 4.5 / 5 |
| Overall experience |  4.8 / 5 |
| Order and cleanliness of the hotel | 4.5 / 5 |
| Guest Rating | 4.4 / 5 |
4.4 / 5
Anonymous
on 26/10/2009
(Solo business traveller)
Amazing room.
Food a bit expensive.
Overall: Excellent. (108513031)
4.4 / 5
Anonymous
on 02/07/2009
(Mature couple)
Good Welcome. Nothing too much trouble for the staff.
Overall: Most enjoyable experience. (107563224)
4.0 / 5
Anonymous
on 31/03/2009
(Group of work colleagues)
Very friendly welcome on arrival. Good breakfast. Unfortunately we did not have the opportunity to try the restaurant due to other commitments
Noise from dinnig room could be heard in our room and kitchen fan in the second room Bed squeaked when ever you moved on it
Overall: A very pleasant experience for the short time that we were there (107742346)
4.9 / 5
Robert [St Albans, GB]
on 18/02/2009
(Young couple)
very friendly staff, well maintained room & excellent food.
Overall: a very pleasant experience, felt totally at ease within the hotel, hotel staff and restaurant staff all willing to help you and feel welcome. room very comfortable and adequately furnished for a short stay. food in the restaurant was excellent and not as expensive as i thought it would be. a good hotel for couples visiting the avon/somerset region. (107809272)
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