| Check-in process | 4.0 / 5 |
|---|---|
| Working order of facilities / equipment | 3.5 / 5 |
| Overall value for money | 3.7 / 5 |
| Performance of staff | 3.9 / 5 |
| Your room | 3.3 / 5 |
| Overall experience | 3.5 / 5 |
| Order and cleanliness of the hotel | 3.9 / 5 |
| Guest Rating | 3.7 / 5 |
(108841179)
(108442734)
Bed linen (sheets, pillow, duvets)were covered in hairs from previous customers.
Toilet didn't flush
(108783760)
Very Good.
0
Overall: Very good. (108134137)
Overall: I WAS STAYING IN THE HEATROW EASY HOTEL IN A NO WINDOW ROOM. THERE SHOULD BE AN OPTION TO WORK OUT THE VENTILATION AS THE CUSTOMER WISHES. I WOKE UP ALL DRIED OUT FROM THE VENTS. (108386012)
easy access to Heathrow T5, nice staff, good value for money
no lounge area, no hair dryer in the room
Overall: good (108819803)
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