| Check-in process |  4.3 / 5 |
|---|---|
| Working order of facilities / equipment |  3.7 / 5 |
| Overall value for money | 3.7 / 5 |
| Performance of staff |  4.7 / 5 |
| Your room |  3.3 / 5 |
| Overall experience | 3.7 / 5 |
| Order and cleanliness of the hotel | 3.7 / 5 |
| Guest Rating | 3.9 / 5 |
4.6 / 5
william [glasgow, GB]
on 27/10/2009
(Young couple)
staff are very helpfull
a bit too quiet
Overall: good value for money (108471614)
3.3 / 5
Anonymous
on 14/07/2009
(Young couple)
Very friendly staff, comfortable bed, convenient location, meals served til 10pm should people be arriving late at night.
We were initially shown into a very small, dark room with a not particularly clean bathroom. However, we were moved into a much larger room with a clean but very basic bathroom. Our main complaint was that the room was very noisy - it faced a very busy main road and on the second night of our stay there was a singer performing downstairs who was exceptionally loud and whose performance went on past 1am. Had we been told about this previously we probably would have not stayed there - we had hoped for a peaceful and restful weekend in a beautiful part of the country. We received a booking confirmation that said that check out was at 10.30am but the information in the room said 12 noon. It turned out that the owners are flexible about check out times which is great, but it would have been helpful to know this in advance.
Overall: This hotel needs further updating and issues like the state of the windows and the decor downstairs need to be addressed. I think that we would consider staying here again as the staff were so friendly, if it weren't so noisy. (107702917)
3.7 / 5
Anonymous
on 24/07/2009
(Group of adult friends)
(108489217)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.