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3 star

The Bank House Hotel, Uttoxeter

Church Street, Uttoxeter , ST14 8AG
Hotel Homepage | Guest Reviews | How to Book & Cancel | Security & Privacy | Late Availability

Guest Reviews

Summary of Guest Ratings

Check-in process 3.0 / 5 3.0 / 5
Working order of facilities / equipment 2.4 / 5 2.4 / 5
Overall value for money 2.8 / 5 2.8 / 5
Performance of staff 3.0 / 5 3.0 / 5
Your room 2.8 / 5 2.8 / 5
Overall experience 2.8 / 5 2.8 / 5
Order and cleanliness of the hotel 2.8 / 5 2.8 / 5
Guest Rating 2.8 / 5 2.8 / 5

How to book this hotel or view prices

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Night(s) Room(s)

Guest Reviews

3.9 / 5 3.9 / 5 Hannah [Newbury, GB] on 11/10/2009 (Young couple)

Wall attachment for shower head broken

 (108214837)

1.6 / 5 1.6 / 5 Nicola [Northumberland, GB] on 15/09/2009 (Group of work colleagues)

The hotel was in a good position for going out for a drink on an evening. It was in the centre of the town.

The hotel was dated. The beds were clean and comfortable but the rest of the room and bathroom were not clean.There was layers of thick dust on all surfaces in the bed room. The toilet was clean but had to clean out shower before getting in.

Overall: Was in a good position and looked nice from the outside.But they need to replace carpets and their cleaners.  (107368753)

2.7 / 5 2.7 / 5 Anonymous on 01/09/2009 (Young couple)

room size

Our room was connected to another via a locked door- we could hear everything that went on in the next room- including snoring. Just not good enough for a 'modern' hotel big prices.

Overall: hotel tired.  (108363502)

3.3 / 5 3.3 / 5 Anonymous on 05/08/2009 (Young couple)

 (108687864)

2.6 / 5 2.6 / 5 Anonymous on 01/06/2009 (Solo business traveller)

Staff friendly and welcoming. Breakfast prompt and cooked well.

Light over the bathroom mirror not working (reported on leaving). Kettle not working (receptionist acquired a replacement). No decafinated coffee available at breakfast. Bulbs in 2x table lamps and room ceiling were too low a wattage to allow comfortable reading - they aslo make the room look even more dull.

Overall: Pleasant staff, easy parking, reasonable location tired and exhausted hotel  (107330942)

Why do we publish ratings from Active Hotels?

Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.

How do I add a rating?

Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.

All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.

How do you manage to collect so many ratings?

48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.

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