| Check-in process |  4.4 / 5 |
|---|---|
| Working order of facilities / equipment |  3.7 / 5 |
| Overall value for money |  4.2 / 5 |
| Performance of staff | 4.3 / 5 |
| Your room | 4.2 / 5 |
| Overall experience |  4.1 / 5 |
| Order and cleanliness of the hotel | 4.2 / 5 |
| Guest Rating | 4.2 / 5 |
3.7 / 5
Christopher [Hollingbourne, GB]
on 30/11/2009
(Mature couple)
(108757118)
4.0 / 5
Anonymous
on 09/11/2009
(Mature couple)
(108581491)
4.6 / 5
Anonymous
on 27/10/2009
(Same sex couple)
Friendly staff, good location, excellent dinner and breakfast, clean and comfortable.
My sister tripped on a shallow step outside our bedroom as we went down to breakfast. The hotel building is very old, which is part of its charm, but this step should be marked to warn guests. My sister sprained both ankles quite badly, which rather spoilt our enjoyment of the remainder of our stay in Canterbury and restricted what we could do.
Overall: Apart from the accident detailed above, we enjoyed our stay and found the hotel very comfortable. (108372953)
3.9 / 5
Anonymous
on 09/09/2009
(Mature couple)
Breakfast was excellent.
Overall: Very pleasant. Service and hotel setting excellent. Very convenient for Canterbury town centre. (108675047)
4.9 / 5
Gwen [Epping, GB]
on 26/06/2009
(Mature couple)
The staff were very polite and very helpful, also the breakfast was excellent!!! Hotel and Gardens beutiful.very happy hotel!.
Overall: Excellent! (107957560)
4.3 / 5
Anonymous
on 16/06/2009
(Mature couple)
lovely surroundings, good food and excellent staff
very warm in bedrooms on sunny days. If a function was taking place, it would be a bit noisy.
Overall: For an overnight stay, or short break, this would be a good choice (107582340)
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