| Check-in process |  1.3 / 5 |
|---|---|
| Working order of facilities / equipment | 1.3 / 5 |
| Overall value for money |  1.5 / 5 |
| Performance of staff |  2.2 / 5 |
| Your room | 2.2 / 5 |
| Overall experience |  1.8 / 5 |
| Order and cleanliness of the hotel | 2.3 / 5 |
| Guest Rating | 1.8 / 5 |
1.1 / 5
Anonymous
on 22/07/2009
(Family with young children)
the room was appalling. none of the windows were closing. the service was poor.
Overall: one of the worst (108903553)
1.7 / 5
Anonymous
on 23/06/2009
(Family with older children)
Beds comfortable and clean
When we arrived, no-one was on reception and I had to call the hotel on my mobile to get some attention. A large crack was in the wall. Carpets were stained (Room 4). No hot water and shower not working. Breakfast was miniscule. No coffee served until the end. The kitchen ran out of bacon and started serving ham. No-one was on reception when we checked out.
Overall: Disappointing (107889999)
1.4 / 5
Anonymous
on 09/06/2009
(Mature couple)
Comfortable bed
Nobody on reception when arrived had to go and find someone.Waited 15 minutes.
Booked breakfast for 8.15am.Chef had been sent home as thought I said 9.30am so waited 30 minutes for him to arrive.No plug in sink in bathroom.
(107814837)
2.4 / 5
Anonymous
on 05/06/2009
(Solo business traveller)
Decent room, staff polite and helpful
Reservation had not been received at the hotel, possibly due to printer being out of ink, broken table which looked like had been broken in a fight right placed on chair next to reception desk. Wi-fi did not work.
(107383250)
1.9 / 5
Bernard [Norwich, GB]
on 21/04/2009
(Mature couple)
Resturant good
Shabby & noisey
(107374535)
2.3 / 5
Anonymous
on 07/04/2009
(Mature couple)
the room was clean and comfortable. Breakfast good.
Receptionest was doubling as barmaid. did better job as barmaid. forgot key when showing us to room. Room: no bath plug. bedside light not working. curtains not attatched to rail. television aerial socket hanging off wall. UHT milk of dubious quality for coffee.
Overall: The room was perfectly clean,but general condition of hotel was shabby. If I was away working on my own this hotel would be fine,but not for a couple. (107807204)
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