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| Check-in process |  4.3 / 5 |
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| Working order of facilities / equipment | 4.2 / 5 |
| Overall value for money |  3.9 / 5 |
| Performance of staff | 4.3 / 5 |
| Your room | 4.2 / 5 |
| Overall experience |  4.1 / 5 |
| Order and cleanliness of the hotel |  4.5 / 5 |
| Guest Rating | 4.2 / 5 |
4.9 / 5
Anonymous
on 08/12/2009
(Mature couple)
able to get early checkin
when booking,asked for smoking room,on arrival informed it was a non smoking hotel.
Overall: it was a very nice hotel,but as a smoker would have to stay elsewhere. (108971420)
3.1 / 5
Anonymous
on 07/12/2009
(Solo leisure traveller)
Very comfortable bed, good shower with high water pressure.
I was on the fourth floor. At that floor, the lift doors wouldn't open, and, no matter which button I pressed, nothing happened. So, after I'd pressed the alarm button, and got back to ground, time to try again. Lift worked OK. Then, the card wouldn't open the room door, so, back to ground again to get it reset.
I was also surprised to find that if I wanted to watch the TV it would be part of a bundled package at £10 a night. If I go to a hotel and want the wifi, or the on-demand movies, or the "adult" stuff, sure, I'd expect to pay for that. I wasn't interested in any of them, all I wanted was to put on something like Sky News (a Freeview channel) and I certainly wasn't going to pay £10 just for two hours of free-to-air TV.
The breakfast also ended at 10am, so, when I left the hotel around 11:20, I went round the corner to the Wetherspoon's pub which does breakfast till noon, perfectly adequately, for £2.70, less than half your price.
Overall: Nice bed, nice shower. That's about it. If I ever need to to Bristol again (this was my first visit there) I'd pay a bit more and stay elsewhere at a place that provides, at a minimum, free-to-air TV. (108310349)
4.3 / 5
Jackie [Dover, GB]
on 07/12/2009
(Mature couple)
(108407607)
5.0 / 5
Anonymous
on 07/12/2009
(Group of work colleagues)
overall very good, nice clean hotel
not enough sugar on tea tray and no decaff coffee and decaff tea
(108917545)
3.6 / 5
Anonymous
on 01/12/2009
(Young couple)
Overall I was happy with the hotel.
I had to wait quite a while to check in and the receptionist was not very apologetic about the wait.
(108307103)
4.1 / 5
Anonymous
on 24/11/2009
(Group of work colleagues)
Very clean , obviously very new.The ensuite shower/toilet very modern design. Staff were helpful.
Car park was across aroad and on some rough ground. A little complex to get in your car.
Overall: Convenient situation , nice late breakfast and checkout time. (108306289)
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