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| Check-in process |  4.4 / 5 |
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| Working order of facilities / equipment |  4.2 / 5 |
| Overall value for money |  3.8 / 5 |
| Performance of staff | 4.3 / 5 |
| Your room | 4.2 / 5 |
| Overall experience | 4.2 / 5 |
| Order and cleanliness of the hotel | 4.3 / 5 |
| Guest Rating | 4.2 / 5 |
4.7 / 5
Mohammad [Liecester, GB]
on 15/03/2009
(Same sex couple)
very good hotel, and the staff is brilliant. For this reason this was my third stay in same hotel
(107950560)
2.3 / 5
[london, GB]
on 27/02/2009
(Solo business traveller)
Position
This was booked as a 4 star hotal and was in fact a 4 diamond guest house. I was mis sold this acommodation
I booked two double rooms.One of the rooms would have fitted 3 times into the other as it was so small in comparison. No hot water in the morning in a very small shower room.
Overall: Frustrating (107864360)
4.7 / 5
Thomas [Alloa, GB]
on 19/01/2009
(Solo business traveller)
Welcoming staff who could not do enough on arrival and departure. Parking was very convenient - round the corner and only é9 for overnight between 5pm and 11am.
Could not get the wifi internet up and running, hot water was a little cold.
Overall: Hotel has a couple of annex's the one I stayed in was newly refurbished and very acceptable. (107604625)
5.0 / 5
Anonymous
on 10/12/2008
(Solo leisure traveller)
friendly efficient staff, central location, nice abiance and decor
Overall: very pleasant,comfortable stay (107623051)
4.9 / 5
Mohammad [Leicester, GB]
on 26/10/2008
(Solo business traveller)
Very good and cooperative staff
breakfast, taken off the menu and continental is not good at all
Overall: well (107883188)
1.9 / 5
Anonymous
on 17/10/2008
(Young couple)
Online booking process stalled, so wasn't sure if booking was complete.
(107811489)
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