| Check-in process | 4.7 / 5 |
|---|---|
| Working order of facilities / equipment | 4.3 / 5 |
| Overall value for money | 4.0 / 5 |
| Performance of staff | 4.3 / 5 |
| Your room | 4.3 / 5 |
| Overall experience | 4.3 / 5 |
| Order and cleanliness of the hotel | 4.0 / 5 |
| Guest Rating | 4.3 / 5 |
overall good-- bar not available to residents one night due to music function-- very noisey at 2 a m -- should have bee advised of this when booking.
Overall: good (107290934)
very pleasant place to enjoy a relaxing break with sea views and location to town centre.helpful staff
tea pot inside were stained.furniture in lobby worn
Overall: a pleasant one overall (108084588)
the staff were very firendly especially the reception ladied and made us feel very welcome inspite of the chaos of the 'independance of the seas' presence ..
nothing pity we could not stay longer
Overall: the hotel was booked cold i .e i had no idea what to expect.its location is excellent . meals very good , the room was first rate . i cannot find fault (97451591)
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