| Check-in process |  3.8 / 5 |
|---|---|
| Working order of facilities / equipment |  4.1 / 5 |
| Overall value for money | 3.8 / 5 |
| Performance of staff | 4.1 / 5 |
| Your room |  4.3 / 5 |
| Overall experience |  3.6 / 5 |
| Order and cleanliness of the hotel |  4.5 / 5 |
| Guest Rating | 4.0 / 5 |
5.0 / 5
richard [blackpool, GB]
on 30/11/2009
(Solo business traveller)
(108829944)
3.4 / 5
Anonymous
on 01/07/2009
(Mature couple)
Excellent location, Staff did everything they could to make up for the over booking on the first night.
Hotel over booked first night and we had to go to another hotel for first night, which was outside the area we were visiting. Causing us issues as we had no car, hotel were only willing to pay for one taxi fare to and from the new hotel :-((
Overall: Loved the hotel and location. Will make sure that I arrive early next time so we are not the ones to be disappointed (107582104)
4.7 / 5
Siobhan [Strabane, GB]
on 12/08/2008
(Mature couple)
A well managed,very comfortable hotel with a very pleasant and helpful staff.
Hardy's Bar seemed understaffed on Saturday night but those staff on duty did their best to cope in a difficult situation.
Overall: We will stay again and we will recommend it to our friends, especially if more special offers become available. (108017017)
5.0 / 5
Anonymous
on 31/07/2008
(Solo leisure traveller)
Overall: very convenient excellent hotel, have stayed there before but has since been refurbished, my only regret was that I was only staying for one night. (107124747)
4.4 / 5
Anonymous
on 08/06/2008
(Mature couple)
clean good service comfortable room
none
Overall: good 4 star hotel (97282768)
3.7 / 5
norman [Holywood, GB]
on 20/05/2008
(Group of work colleagues)
Excellent room
beds not made up, sink blocked and generally bathroom was not properly prepared/cleaned
Overall: Otehr than this, good service, polite and friendly staff: good breakfasts and bar service (97121066)
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