| Check-in process |  4.4 / 5 |
|---|---|
| Working order of facilities / equipment |  4.6 / 5 |
| Overall value for money |  4.1 / 5 |
| Performance of staff | 4.4 / 5 |
| Your room |  4.7 / 5 |
| Overall experience | 4.4 / 5 |
| Order and cleanliness of the hotel | 4.8 / 5 |
| Guest Rating | 4.5 / 5 |
4.7 / 5
Paul [Redwood City, US]
on 02/12/2009
(Family with older children)
(108242516)
4.4 / 5
Tracy [Birmingham, GB]
on 19/08/2009
(Mature couple)
Room, facilities, ease of check in/out
Breakfast too dear, but good quality
Overall: Very good would stay again (108101263)
4.3 / 5
Anonymous
on 29/03/2009
(Solo business traveller)
(107518323)
4.1 / 5
C [Hythe, GB]
on 13/10/2008
(Solo business traveller)
Hotel was an excellent standard and the service was brilliant
The online booking process was smooth, however it wasnt clear enough that full payment had not been taken from the card. I was using a business card to make the booking and do not personally have a credit card. This caused some confusion when checking in and I had to wait for 1 hour before I could get into my room.
Overall: Excellent hotel, would stay there again. I would not use Active hotels again to make my booking for the reasons above (107383421)
5.0 / 5
Paul [Thetford, GB]
on 28/07/2008
(Solo business traveller)
Excellent from checkin to departure. Good size room. Attentative staff. Highly recommend
No bad points.
Overall: One of the nicest and economical hotels I have stayed in this year. (107109042)
4.0 / 5
Anonymous
on 08/04/2008
(Solo business traveller)
Overall: Upon entering you have to go upstairs to reception - where is the sign for the elevator? Totally hated the decor theme. Lack of atmosphere in the place. I left my travel clock behind when leaving and called for it upon my return a week later. It was recorded as being found. The helpful staff spent twenty minutes looking for it and couldn't find it. Next day I got a call to say it had been found and they would forward it to me. I think the silly decor spoils this place - personal taste really isn't it. (97918179)
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