| Check-in process |  4.8 / 5 |
|---|---|
| Working order of facilities / equipment |  4.2 / 5 |
| Overall value for money |  3.8 / 5 |
| Performance of staff | 4.8 / 5 |
| Your room |  4.0 / 5 |
| Overall experience |  4.5 / 5 |
| Order and cleanliness of the hotel | 4.0 / 5 |
| Guest Rating | 4.3 / 5 |
3.7 / 5
Neil [St Albans Herts, GB]
on 19/10/2009
(Mature couple)
choice of breakfast local transport free parking and good local resturants
lack of toiletries and shower cap also proper showers instead of baths and
proper bath sheets instead of bath towels for the larger client
we also found hairs on bathroom floor after the room had been made up
Overall: we had a enjoyable stay but for the noise over the weekend but after reporting to reception was moved to a quieter part of the hotel and was given complmentary breakfast as good will gesture (108505723)
4.4 / 5
Anonymous
on 08/10/2009
(Family with older children)
Reception staff excellent - very friendly and welcoming.
Lovely atmosphere.
Great location.
The children loved it1
Only 1 minor one - restaraunt and bar staff tended to start clearing away before you had finished your meal which was a bit off putting - again only a minor point!!
Overall: Excellent. Will be back! Thankyou (108926863)
4.4 / 5
K J [RUGBY, GB]
on 01/10/2009
(Mature couple)
(108670445)
4.6 / 5
Katherine [Brighton, GB]
on 08/09/2009
(Solo business traveller)
Staff were very friendly and helpful, calling cabs, sorting out a room change due to a water leak. Very good. An iron in the room !! FANTASTIC !!!
The cups for making tea in are too small, MUGS please.
Overall: Pleasant, quiet and relaxing, very comfortable bed for a man with a very bad back ! Very pleased, will return again.Would have been totally excellent if continental breakfast was inclusive, Its a bit steep at ten euro a throw. (108124046)
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