| Check-in process | 4.5 / 5 |
|---|---|
| Working order of facilities / equipment | 4.5 / 5 |
| Overall value for money | 4.5 / 5 |
| Performance of staff | 4.5 / 5 |
| Your room | 4.0 / 5 |
| Overall experience | 4.5 / 5 |
| Order and cleanliness of the hotel | 4.5 / 5 |
| Guest Rating | 4.4 / 5 |
Location, views, close to town centre, car parking
Children (loud) in bars, poor breakfast
Overall: Good (107333507)
lovely hotel, great staff. great facilities. excellent food.
location!!! very busy road outside the hotel so front facing rooms very noisy during the day. you could not come back to room after a day out to relax due traffic noise. rooms at the back of the hotel although quiet were very dark.also view from hotel room very poor due to what seemed to be a derilict building site opposite our window.
Overall: such a shame that the traffic noise spoiled our stay!! no mention of this on the web site. if only the hotel was in a different position as its such a lovely hotel with excellent staff. (108074458)
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