| Check-in process | 4.7 / 5 |
|---|---|
| Working order of facilities / equipment | 4.0 / 5 |
| Overall value for money | 4.7 / 5 |
| Performance of staff | 4.7 / 5 |
| Your room | 4.7 / 5 |
| Overall experience | 4.7 / 5 |
| Order and cleanliness of the hotel | 4.7 / 5 |
| Guest Rating | 4.6 / 5 |
Fresh, simple, friendly, clean, lovely big bed.
Hotel cold - weather overcast and chilly - nowhere in hotel to get warm. Shower had to be run a long time to get hot water through and then if other demands made on hot water system the shower water went cold. Small security lights on fire alarm and emergency lighting set directly over bed and were rather disturbing - could have been better placed in the room
Overall: Lucky that being quiet time were able to stay 2 nights and book at last minute. Lovely food and one of the best cappucinos and porridge ever. (108438476)
Very nice, clean hotel with huge room and comfortable bed
Overall: Delighted with hotel, will book there again (108554050)
brand new everything! flat screen tv, beatutfully newly renovated bathrooms, basically everything was new and clean!!
Overall: wonderful town, amazingly nce and friendly staff--they made my stay there! great location in the small town (107784002)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.