| Check-in process |  4.0 / 5 |
|---|---|
| Working order of facilities / equipment |  2.5 / 5 |
| Overall value for money |  3.0 / 5 |
| Performance of staff | 4.0 / 5 |
| Your room |  3.5 / 5 |
| Overall experience | 3.0 / 5 |
| Order and cleanliness of the hotel | 3.0 / 5 |
| Guest Rating |  3.3 / 5 |
4.4 / 5
Anonymous
on 18/08/2009
(Group of adult friends)
The pool and presentation of the apartments were faultless.
Not picturesque surroundings, although it was quiet and very easy to get into Avignon.
Overall: Extremely pleased with our stay. (107482777)
2.1 / 5
John [Co Dublin, IE]
on 23/06/2009
(Mature couple)
The two staff we dealt with were nice
Don't want to go over it again. The phrase "false pretences" sums up. If it were in Ireland, I would contact the National Consumer Authority.
Overall: This hotel was not ready for use. The Wifi didn't work. The aircon didn't work. The pool wasn't open. When I enquired at check-in about the pool, I was told it was not ready, but I did not discover until the evening that neither the Wifi nor the aircon worked either. Had I been told, I would have gone elsewhere. Check-in and breakfast were also off-site. In effect, the hotel was still a building site with workmen and equipment all over the place and underfoot. When I complained the following morning, I was returned the €14 breakfast charge as a gesture. Not good enough. (107863302)
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