| Check-in process |  3.1 / 5 |
|---|---|
| Working order of facilities / equipment |  2.9 / 5 |
| Overall value for money | 3.1 / 5 |
| Performance of staff | 3.1 / 5 |
| Your room | 2.9 / 5 |
| Overall experience | 2.7 / 5 |
| Order and cleanliness of the hotel | 3.1 / 5 |
| Guest Rating |  3.0 / 5 |
4.3 / 5
Darren [Derby, GB]
on 03/09/2009
(Young couple)
Overall: A very enjoyable stay and a perfect location for our visit to the Notting Hill Carnival. (108537574)
2.1 / 5
Viveen [Manchester, GB]
on 02/09/2009
(Solo leisure traveller)
Impressive building and clean hallway.
Reception staff were rude both in the evening and on the afternoon of check out. The second member of reception that I spoke to was both rude and offensive.
Overall: Not fantastic. I was going to stay an additional night but changed my mind. (108826511)
3.9 / 5
Tim [Rozelle, AU]
on 12/06/2009
(Family with older children)
Generally a good experience, however......The reason for our stay was to get a good sleep prior to the 24 hour flight to Sydney. I was extremely disappointed to find out that there was no hot water on our whole floor either on the Friday night or again in the morning. A 24 hour flight for the whole family with no shower was extremely disappointing and i am going to request a refund.
(107990712)
4.0 / 5
Anonymous
on 26/05/2009
(Young couple)
(107951498)
2.6 / 5
Ayan [essex, GB]
on 25/05/2009
(Mature couple)
there was nothing in the room i.e. soap, tea bags, cups.
Overall: bad (107812375)
1.9 / 5
Anonymous
on 25/05/2009
(Young couple)
(107894775)
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