| Check-in process |  4.1 / 5 |
|---|---|
| Working order of facilities / equipment |  3.8 / 5 |
| Overall value for money |  3.6 / 5 |
| Performance of staff |  4.2 / 5 |
| Your room | 3.8 / 5 |
| Overall experience | 3.9 / 5 |
| Order and cleanliness of the hotel | 3.9 / 5 |
| Guest Rating | 3.9 / 5 |
5.0 / 5
Anonymous
on 10/11/2009
(Solo leisure traveller)
Excellent service, comfy rooms and a lovely breakfast.
When I handed the keys over nothing was said but I received a telephone call later saying there was a problem with the payment.
Overall: The hotel was easy to find and the staff were friendly and polite. (108713884)
1.3 / 5
Anthony [County Kilkenny, IE]
on 28/10/2009
(Family with older children)
Breakfast buffet was good.
location of and access to the room was very poor. Bed clothes were damp and the room was cold.
Overall: Reception desk staff were rude and unfriendly. The room rate was excessive. We would not stay here again. (108177180)
4.0 / 5
Anonymous
on 25/10/2009
(Solo business traveller)
very comfortable room in a quiet location on the Prom
Cups had not been washed properly and some other aspects of housekeeping could be better but the price was right!
Overall: Good (108593806)
3.3 / 5
Ron [Carrollton, Texas, US]
on 20/09/2009
(Mature couple)
Nice staff.
Couldn't get steam room or sauna working. Towels were rough on skin. No tissue in room.
Overall: Lovely town great hotel location and nice people. (108428231)
4.1 / 5
Anonymous
on 17/09/2009
(Group of work colleagues)
Staff helpful & friendly. Room clean and furnishings comfortable. Food plentyful, well prepared and served
As a seaside hotel Seagulls are present however the windows were dirty and soiled which spoilt the view. A window cleaner should be sought.
Overall: On the whole Good value for money (108660630)
4.0 / 5
Anonymous
on 15/09/2009
(Mature couple)
Very helpful, friendly staff, comfortable bed , very clean ,good breakfast.
Room rather small with a poor view overlooking service area.This was not the impression given on website.
Overall: An enjoyable visit. (108399338)
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