| Check-in process |  3.3 / 5 |
|---|---|
| Working order of facilities / equipment |  1.8 / 5 |
| Overall value for money | 1.7 / 5 |
| Performance of staff |  3.0 / 5 |
| Your room | 1.7 / 5 |
| Overall experience | 1.7 / 5 |
| Order and cleanliness of the hotel |  2.0 / 5 |
| Guest Rating |  2.2 / 5 |
2.0 / 5
robin j [swanage, GB]
on 01/12/2009
(Mature couple)
the staff were very pleasant and quite frienly.the bed linen was very good and the bed comfotable..
the cleaness of the room was deplorable,fithy light switches,the shower was so dirty my partner would not use it.mouse droppings in the toilet area,.breakfast was 8-till-9 on a sunday morning so we missed it,
Overall: appart from the pleasant staff i found it far below the the standard we were use to for that type of hotel. (108729627)
2.4 / 5
Anonymous
on 10/09/2009
(Same sex couple)
Friendly staff.
Very electric connections for devices. Electrical things very poor. Refridgerator was dirty inside.
Overall: We had a good stay and knew that for this price we could expect what we got. People are working hard to make the hotel run, but the needs a big fresh up. (107508396)
1.4 / 5
Anonymous
on 01/09/2009
(Solo business traveller)
Did not have a record of my booking when I arrived.
Breakfast was worse I have experienced in all my years travelling.
Bed was on it last legs.
Overall: This is not a hotel - There are B&B's 10 times the standard. Overall very disappointed with two night stay in area. (108952499)
2.1 / 5
Anonymous
on 22/08/2009
(Mature couple)
Very helpful and friendly staff. Clean bed sheets!!!
Bathroom was very very dirty. Dangerous electric sockets with tape over them. Car park full of rubbish and no lighting. Noisy extractor fan from kitchens outside the window. Dirty fridge in the room. Inadequate tea and coffee facilities in the room with a jug of stagnant water next to it. Room had not been hoovered or generally cleaned.
Overall: Overall poor hotel but with nice staff. (108602606)
1.3 / 5
wayne [weymouth, GB]
on 17/08/2009
(Mature couple)
None
Curtains hanging of the track, lamp shade smashed only one light out of 3 working. Previous peoples food drink left in fridge. Room very unclean. But the worse thing was when you ran the water in the en suite the smell of sewage came up through the shower. Ensuite also very unclean. Hoover left on the stairs with wire trailing behind it.
Overall: I would definatley not use this hotel again, or recommend it. We did not stop for breakfast we dare not risk it. We even thought about sleeping in our car as it was that bad. (108931533)
3.7 / 5
Ian [Canterbury, GB]
on 03/07/2009
(Solo business traveller)
The room had all I needed
Too many stairs with no lift. Too noisy until the early hours with the window open.
Overall: Served the purpose (107605805)
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