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2 star

Ibis Luton, Luton

Spittlesea Road, Luton , LU2 9NZ
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Guest Reviews

Summary of Guest Ratings

Check-in process 4.2 / 5 4.2 / 5
Working order of facilities / equipment 3.5 / 5 3.5 / 5
Overall value for money 3.8 / 5 3.8 / 5
Performance of staff 3.8 / 5 3.8 / 5
Your room 3.6 / 5 3.6 / 5
Overall experience 3.8 / 5 3.8 / 5
Order and cleanliness of the hotel 4.0 / 5 4.0 / 5
Guest Rating 3.8 / 5 3.8 / 5

How to book this hotel or view prices

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Night(s) Room(s)

Guest Reviews

2.1 / 5 2.1 / 5 Balazs [Budapest, HU] on 18/11/2009 (Solo business traveller)

Got the room changed straight away when the bath couldn't be unplugged.

Bath couldn't be unplugged in the first room. The view was below any kind of expectation (room 101 and 103) I was told my card did not work, so I used another: then I got charged double on both cards.

 (108712703)

3.7 / 5 3.7 / 5 Francesco [Palermo, IT] on 27/09/2009 (Young couple)

 (108777080)

2.6 / 5 2.6 / 5 Anonymous on 20/09/2009 (Mature couple)

 (108753197)

4.9 / 5 4.9 / 5 Marianne [Chatham, GB] on 19/09/2009 (Other)

Friendly staff and clean and tidy hotel

Breakfast was not exciting.

Overall: Comfortable  (108785690)

3.3 / 5 3.3 / 5 BERWYN [malaga, GB] on 28/08/2009 (Mature couple)

Breakfast staff and food very good especially the waitress, she was very helpful

Room far too small, I suffer from claustrofobia, not big enough for two persons Internet station situated in wrong place screen should be facing away from the large glass windows to combat reflection. I could not read the screen because of the light

Overall: Adequate but will ask the size of room before I book next time  (108266778)

4.9 / 5 4.9 / 5 Keith [Blackburn, GB] on 18/08/2009 (Mature couple)

 (108812105)

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